Online Help for Shopping at RakhiGiftStore.com

1. About Shopping at RakhiGiftStore Multiple Shopping cart.
2. How do I use my Multiple Shopping cart?
3. How do I add to the quantity of an item?
4. How do I learn about the Shipping charges being calculated?
5. How do I remove all the gift items from my Multiple Shopping cart?
6. How do I remove an individual gift item from my Multiple Shopping cart?
7. What methods can I use to pay for the order?
8. What currencies can I use for payment?
9. How do I complete my Online Order?
10. How secure are my credit card details?
11. How do I know that my order was received?

1. About Shopping at RakhiGiftStore Multiple shopping cart.

Your shopping experience at the RakhiGiftStore Multiple Shopping cart is unique in more ways than one:

1. For the very first time in the history of the web a multiple shopping cart has been made available to the surfers shopping for Rakhi gifts.
2. The entire concept of a multiple shopping cart has been introduced based on the suggestions and feedbacks of our surfers.
3. The overwhelming response to our e-celebrations sites over the last 5 successful years has made us learn about the taste of the people seeking exquisite gifts for Diwali.
4. The convenience offered by the RakhiGiftStore Multiple Shopping cart is immense. Just like shopping at a departmental store, you may add or remove items anytime before making the final payment.
5. You may choose to send gifts to your family or friends just about anywhere in the world.
6. You may send the same item to all or all the items to one person. All you need to do is check the name of the recipient appearing next to the image of the item(s).
7. In case some products (sweets, chocolates other edibles et al.) cannot be shipped abroad, the name (s) of the receipts with delivery address other than India will not get displayed.
8. The shipping charges will be automatically calculated according to the destination country.
9. You have an option to shop for items for your own self i.e. the self-gifting option has been made available.

2. How do I use my Multiple Shopping cart?

In order to use the multiple shopping cart, you need to follow certain steps. At the onset you specify the number of recipients to whom you would like to send out gifts, followed by their details required for the delivery of the gift items. Then you will be redirected to the products catalogue page. Each product is explained with its image, price and size details. All the names in your recipient list (including yours) will appear adjoining the product image. You may check the names of the people to whom you would like to send the product. Only the names of the recipients who can receive the current product will appear. You may specify the number of items each recipient should receive. The Add to Cart button, adds the product to the shopping cart.

3. How do I add to the quantity of an item?

At any point during shopping, you may view your cart details. All the names of the receipt with the product details like name, quantity and price will be displayed. You may select the name of the recipient for whom the quantity of the item is to be changed then click on the change quantity button and enter the changed quantity.

4. How do I learn about the Shipping charges being calculated?

Please refer to our Shipping Policy to know about calculation of shipping charges.

5. How do I remove all gift items from my Multiple Shopping cart?

At any point of shopping you may view your cart details. All the names of the receipt with the product details like name, quantity and price will be displayed. Simply click on the Clear All button and all the gift items will get removed from the multiple shopping cart.

6. How do I remove an individual gift item from my Multiple Shopping cart?

At any point of shopping you may view your cart details. All the names of the receipt with the product details like name, quantity and price will be displayed. You may select the name of the recipient for whom the quantity of the item is to be changed then click on the change quantity button and enter 0.

7. What methods can I use to pay for the order?

You can pay for any item by using a credit card through our secure e-commerce facility. We accept all Master and Visa Credit Cards issued by any bank in the World.

8. What currencies can I use for payment?

We accept payment in any currency of the World by using a credit card.

9. How do I complete my Online Order?

To complete your online order click on the Pay and Finish button. This will display the final details of the items you have shopped for along with their delivery details. Next, you need to click on the Pay Now button and submit your credit card details. It is advisable to take a print out of the receipt report generated.

10. How secure are my credit card details?

Our payment gateway for your online financial transaction is fully secured with 128-bit encryption facility. Your sensitive credit card details are not stored on our server and are free from any human intervention. The gateway server is assigned a server ID and authenticated by Verisign, one of the leading certifying authorities. It may be noted that Payseal can be adapted to support SET.

11. How do I know that my order was received?

All shipments are done from our own Central Warehouse, New Delhi. The last shipment details and the next shipment details are regularly updated on the site.

You may contact Mani Singh at (+91 9871399003) or mani@infobase.co.in between 08:00 to 20:00 hrs IST for orders, shipments or any other clarifications.